Question 1

How do I contact Roadside Assistance?

Accepted Answer

Please call 855-292-8588.

Question 2

Does NobleQuote cover hybrid and electric vehicles?

Accepted Answer

Yes, NobleQuote offers both hybrid and electric vehicle coverage options.

Question 3

Does my coverage include roadside assistance?

Accepted Answer

Yes, all NobleQuote protection plans include 24/7 roadside assistance. This service covers towing, flat tire assistance, battery jump-starts, emergency fuel delivery, and lockout assistance.

Question 4

How can I contact NobleQuote for assistance?

Accepted Answer

You can reach us by phone at 1-800-474-1308 or by email at support@noblequote.com. Our customer service team is available Monday through Friday from 9:00 AM to 6:00 PM.

Question 5

Can I choose my own repair facility for covered repairs?

Accepted Answer

Yes, NobleQuote allows you to choose any licensed repair facility for covered repairs. We recommend selecting a facility with ASE-certified technicians to ensure quality service. Your local dealership is always recommended.

Question 6

Can I reach NobleQuote customer service on weekends?

Accepted Answer

Our customer service team is available Monday through Friday from 9:00 AM to 6:00 PM. We are closed on weekends. However, you can always send us an email at support@noblequote.com, and we will respond as soon as possible on the next business day.

Question 7

How do I know if a specific component is covered under my plan?

Accepted Answer

Your contract will provide a detailed list of covered components. If you have any questions about specific parts or systems, please contact our customer service team for clarification.

Question 8

Can I renew my contract after it expires?

Accepted Answer

In some cases, you may be able to renew your contract. Eligibility depends on your vehicle's age, mileage, and coverage history. Contact our customer service team to discuss renewal options.

Question 9

How long does it take to process a cancellation and receive my refund?

Accepted Answer

Cancellations are typically processed within 5-7 business days. Refunds will be issued to the original payment method and may take an additional 3-5 business days to appear on your statement, depending on your financial institution's processing times.

Question 10

Are there any deductibles for claims?

Accepted Answer

Depending on your chosen plan, there may be a deductible for each repair visit. Deductible options typically range from $0 to $500. Lower deductibles often come with a higher contract price.

Question 11

How can I contact NobleQuote for assistance?

Accepted Answer

You can reach us by phone at 1-800-474-1308 or by email at support@noblequote.com. Our customer service team is available Monday through Friday from 9:00 AM to 6:00 PM.

Question 12

What is the difference between a warranty and a vehicle service contract?

Accepted Answer

A warranty is a guarantee provided by the manufacturer that covers certain repairs and defects for a specified period of time. A vehicle service contract is a service contract purchased separately to provide additional coverage beyond the manufacturer's warranty, usually offering more comprehensive protection and covering a longer period.

Question 13

Can I transfer my contract if I sell my vehicle?

Accepted Answer

Yes, all of our contracts are transferable to a new owner. A small transfer fee may apply. Transferring your contract can increase the resale value of your vehicle and provide peace of mind to the buyer.

Question 14

What is a VSC?

Accepted Answer

A VSC is a vehicle service contract.

Question 15

Are consequential damages covered under my plan?

Accepted Answer

Consequential damages, which are secondary damages resulting from a covered component's failure, are covered under our exclusionary plan. Basic powertrain coverage does not include consequential damages.

Question 16

Can I cancel my contract?

Accepted Answer

Yes, you can cancel your contract at any time. If you cancel within the first 30 days, you will receive a full refund. After the first 30 days, you will receive a prorated refund based on the time and mileage remaining on your contract.

Question 17

What is the difference between a manufacturer's warranty and NobleQuote?

Accepted Answer

A manufacturer's warranty is provided by the vehicle's manufacturer and typically covers defects in materials and workmanship for a limited period. A vehicle service contract by NobleQuote is purchased separately and can provide additional coverage beyond the manufacturer's warranty.

Question 18

Are there any cancellation fees?

Accepted Answer

If you cancel within the first 30 days, there are no cancellation fees. After the first 30 days, a small administrative fee may apply, in addition to the prorated refund based on the time and mileage remaining on your contract.

Question 19

How do I request a quote?

Accepted Answer

You can request a quote by calling us a 800-474-1308 or by going to www.noblequote.com and filling out the free quote form.

Question 20

Can I purchase a vehicle service contract for a used vehicle?

Accepted Answer

Yes, NobleQuote offers plans for both new and used vehicles. Our representatives can help you determine the best plan for your used vehicle based on its age, mileage, and condition.

Question 21

Can I purchase a contract for a high-mileage vehicle?

Accepted Answer

Yes, NobleQuote offers plans for high-mileage vehicles. However, eligibility and coverage options may vary depending on the vehicle's age and mileage. Contact our sales team to discuss your options.

Question 22

Can I cancel my contract?

Accepted Answer

Yes, you can cancel your contract at any time. If you cancel within the first 30 days, you will receive a full refund. After the first 30 days, you will receive a prorated refund based on the time and mileage remaining on your contract.

Question 23

Can I transfer my contract if I sell my vehicle?

Accepted Answer

Yes, all of our contracts are transferable to a new owner. A small transfer fee may apply. Transferring your contract can increase the resale value of your vehicle and provide peace of mind to the buyer.

Question 24

Can I choose my own repair facility for covered repairs?

Accepted Answer

Yes, NobleQuote allows you to choose any licensed repair facility for covered repairs. We recommend selecting a facility with ASE-certified technicians to ensure quality service. Your local dealership is always recommended.

Question 25

Can I renew my contract after it expires?

Accepted Answer

In some cases, you may be able to renew your contract. Eligibility depends on your vehicle's age, mileage, and coverage history. Contact our customer service team to discuss renewal options.

Question 26

How do I know if a specific component is covered under my plan?

Accepted Answer

Your contract will provide a detailed list of covered components. If you have any questions about specific parts or systems, please contact our customer service team for clarification.

Question 27

Are there any cancellation fees?

Accepted Answer

If you cancel within the first 30 days, there are no cancellation fees. After the first 30 days, a small administrative fee may apply, in addition to the prorated refund based on the time and mileage remaining on your contract.

Question 28

Can I reinstate my contract if I change my mind after cancellation?

Accepted Answer

Reinstatement of a canceled contract may be possible on a case-by-case basis. Contact our customer service team to discuss your specific situation and any potential reinstatement options.

Question 29

What payment options are available for my contract?

Accepted Answer

NobleQuote accepts various payment options, including major credit cards, debit cards, and 0% financing. You can choose to pay the full amount upfront or opt for monthly payments.

Question 30

How long does it take to process a cancellation and receive my refund?

Accepted Answer

Cancellations are typically processed within 5-7 business days. Refunds will be issued to the original payment method and may take an additional 3-5 business days to appear on your statement, depending on your financial institution's processing times.

Question 31

Can I change my payment method after I have already started my contract?

Accepted Answer

Yes, you can change your payment method at any time during your contract. To do so, please contact our customer service team, and they will assist you with updating your payment information.

Question 32

Will my monthly payment amount change during my contract?

Accepted Answer

No, your monthly payment amount will remain the same throughout the duration of your contract, unless you make changes to your coverage plan or deductible options.

Question 33

How do I apply for 0% financing?

Accepted Answer

0% Financing is available to all clients with no application. The length of your vehicle service contract may affect the length of the financing.

Question 34

How can I contact NobleQuote for assistance?

Accepted Answer

You can reach us by phone at 1-800-474-1308 or by email at support@noblequote.com. Our customer service team is available Monday through Friday from 9:00 AM to 6:00 PM.

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